Tom Dowd, CEO of Dowd Insurance Agency, has been licensed and practicing insurance since 1989. Tom has earned both Life Underwriter Training Council Fellow and Certified Insurance Counselor designations as a result of his outstanding insurance work through the state of Texas. Originally from Buffalo, New York, Tom gained true Texan status when he graduated from The University of Texas in Austin in 1984. This Texas-Ex owned a Farmers agency for over 15 years until he started Dowd Insurance Agency in 2006.
Sam Dowd, VP of Business Development, joined Dowd Insurance in 2013 to continue to build on his father's legacy of providing Texans with the most affordable options as well as unmatched customer service for their insuring needs. A native of central Texas, Sam received his bachelors degree from the University of Texas at Austin in 2010, and has been blessed to continue to call Austin home.
Cyd Burns joined Dowd Insurance Agency in 2006 and brought with her a wealth of experience in the insurance industry. With over 25 years of experience to her name, Cyd has spent time in a multitude of roles in commercial and personal insurance. While she started in the business on the MGA side in an underwriting capacity, she serves at Dowd Insurance as a commercial account manager and service rep. In her spare time she enjoys exploring the food, beverage, hiking, and biking options that abound in central Texas.
Shannon Lancaster joined Dowd Insurance Agency in 2013 as a personal account service rep. Shannon has a background in small business accounting and years of management experience working for one of the largest IT companies in the world. In her spare time she volunteers in her local church and enjoys spending time with her husband and two teenage children who are very active in sports, dance and theater.