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Although Tom was born and raised in Buffalo, NY, he is a Texan at heart. He moved to Texas in the late seventies and met his wife Jill in Houston. They married in 1979, and together they moved to Austin in 1981. After he finished his degree at The University of Texas at Austin, Tom and Jill started their family in 1985. They were first blessed with their son Will and then 2 years later were again blessed when Sam arrived on the scene. Tom and Jill raised their boys on the north shore of Lake Travis in Point Venture and spent many hours together skiing, knee boarding and wake boarding on the lake. Starting in the insurance business in 1989 with owning his own Farmers agency, Tom sold that business in 2005 and opened Dowd Insurance as an independent agency. Tom is a Certified Insurance Counselor. Besides running the agency, Tom enjoys listening to all styles of music, has a green thumb for indoor gardening, loves reading (especially theology) and serves the community at Celebration Church.
Vice President of Business Operations
Jenn was born in Arlington, Texas and grew up just outside of Fort Worth in Weatherford. Growing up she fell in love with the performing arts, and followed that calling to Oklahoma City University, where she studied Dance Management. Upon graduating, she stayed at the university as staff at the Ann Lacy School of American Dance and Art Management while she completed her Masters in Business Administration. While in Oklahoma, she met and married Will Dowd, a pilot in the United States Air Force. The Air Force has since moved them to Okinawa, Japan, Spokane, WA, Pearl Harbor-Hickam, Hawaii and most recently back to Spokane. In 2016, Jenn and Will welcomed their first daughter, Hailey, and in 2018, Claire made her debut. Currently, Jenn spends her free time chasing her two spirited daughters around the backyard and ferrying them to school and dance activities. Jenn joined the Dowd Insurance team in June 2017 and is a Certified Insurance Counselor.
Personal Lines Account Manager
Shannon joined the Dowd Insurance team in 2015. Shannon lives in Cedar Park with her husband of 23 years and their two children. Her daughter will be entering her junior year at NYU this fall, and her son will entering his senior year in high school. In addition to her two children, Shannon also has two dogs to round out her family. Shannon is very active in their church and the community, and she enjoys watching her daughter perform in musical theatre and her son play soccer. In her free time, Shannon enjoys baking and tackling home improvement and gardening projects. Her family loves traveling and all things Disney.
Carla joined Dowd Insurance in January of 2020 as an Account Manager. Carla grew up in Conroe, Texas, and met her husband, Nathan, in high school. While Carla married her high school sweetheart, she lives in a house divided. Carla completed her Bachelor of Business Administration in Finance from Texas A&M while Nathan attended the University of Texas. After college Carla worked in Houston for 3 years before moving to Austin after her and Nathan’s engagement. Carla and Nathan have two children, their son is a senior at Cedar Park High school and their daughter is in 6th grade at Naumann Elementary. During football season, Carla can be found cheering on her son and the Cedar Park Timberwolves football team. When she’s not cheering for her son, Carla is busy supporting her daughter’s
gymnastic and volleyball activities. Carla volunteers at Naumann Elementary, helping teachers prepare student folders that go home with students with their schoolwork, handouts and school information. Carla also owns her own business, BYO Branding, a full service advertising specialties company. In her free time, Carla enjoys reading, cooking and entertaining family and friends.
Commercial Lines Account Manager
Peter was born in Houston, Texas, attained his bachelor’s degree from the University of Houston, and has lived in Houston all of his life. As a huge Houston Astros fan, he does his best to never miss a game, and to get out to the ballpark when time allows. Being one of five children, born over the course of nineteen years, Peter had to learn patience, duty to family, and selflessness; traits that extend to all areas of his life. Peter is married to the love of his life, Anna. Although they have no children, they are busy fostering multiple cats at any given time. Currently, they are fostering seven cats (if you want an indoor cat, let him know)! In addition to following the Astros, Peter enjoys, camping, spending time at the beach, and listening to a variety of music. He has worked with commercial insurance since 2009 and is a Certified Insurance Counselor. Peter joined the Dowd Insurance family in June 2022.