A car accident can turn an ordinary Hill Country drive into a stressful situation in seconds. Whether it’s a fender bender in downtown New Braunfels, a deer collision on a back road near Canyon Lake, or a multi-vehicle accident on I-35, knowing what to do afterward can help protect your safety, your finances, and your insurance claim.
At Dowd Insurance Agency, we help drivers across Central Texas understand their auto insurance coverage and what steps to take after an accident. Here’s a simple guide to help you stay calm and prepared if the unexpected happens.
1. Check for Injuries First
Your first priority is safety. Check yourself and your passengers for injuries immediately after the accident. If anyone appears seriously injured, call 911 right away and avoid moving them unless there’s immediate danger, such as fire or traffic hazards.
If it’s safe to do so, check on the occupants of the other vehicle as well. Even minor accidents can cause adrenaline to spike, so injuries may not be obvious at first.
2. Move to a Safe Location
If your vehicle is drivable, carefully move it to the shoulder or another safe area away from traffic. Turn on your hazard lights to alert other drivers.
Central Texas roads can become dangerous quickly, especially during heavy rainstorms, foggy mornings, or busy commuter traffic. If the vehicle cannot be moved, focus on getting everyone safely out of the roadway.
3. Call Law Enforcement
In Texas, contacting law enforcement after an accident is often a smart move, especially if there are injuries, significant property damage, or disputes about fault. A police report provides valuable documentation that can support your insurance claim later.
When officers arrive, make note of their names, badge numbers, and instructions for obtaining a copy of the report.
4. Document Everything
This step matters more than most people realize. Use your phone to take clear photos of:
- Vehicle damage
- License plates
- Road conditions
- Traffic signs or signals
- Skid marks or debris
- The overall accident scene
You should also exchange information with the other driver, including:
- Name and phone number
- Driver’s license number
- Insurance company and policy number
- Vehicle make, model, and license plate
If witnesses are present, politely ask for their contact information as well.
5. Avoid Admitting Fault
It’s natural to want to apologize after an accident, but avoid making statements that could be interpreted as admitting fault. Even saying “I didn’t see you” can complicate a claim investigation.
Stick to factual information when speaking with the police, the other driver, and your insurance company.
6. Call Your Insurance Agent Before Filing a Claim
One of the biggest mistakes drivers make is filing a claim before speaking with their insurance agent. Your agent can help you understand your deductible, coverage limits, liability concerns, and whether filing a claim makes financial sense.
At Dowd Insurance Agency, we guide our Central Texas clients through the claims process so they understand what to expect and avoid unnecessary stress.
Be Prepared Before an Accident Happens
No one plans to be in an accident, but having the right auto insurance coverage can make recovery much easier. From liability protection to collision coverage and uninsured motorist protection, understanding your policy before an accident happens is key.
If you’d like to review your current auto insurance coverage or make sure you’re properly protected for driving in the Texas Hill Country, contact Dowd Insurance Agency today.


