I began working with Tom Dowd in 2006. I was very impressed early on because Tom took the time to really understand my business before recommending coverage that was tailored to our needs. I had no idea how little service our past provider was giving us. We do a complete review each year, and as my business evolves I trust Dowd Insurance to ensure we have the coverages my business needs to manage our risks appropriately. I feel like Dowd Insurance is part of the family. The team at Dowd Insurance are always responsive and professional. I am happy to say Integra is a life long customer.