Customer Testimonials & Reviews - Dowd Insurance Agency

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Buying insurance can be a hassle. Except with Dowd insurance. They are professional, client-focused, and provide quality service. They make the process quick and painless which makes it easy to recommend them.

Derek Baca

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I have been with Tom Dowd for my Insurance needs since 1990. His service and integrity are outstanding.

Beverly Wood

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Dowd Insurance Agency has taken excellent care of both our auto and home insurance needs for years. With four autos to cover, including two young adult drivers, Tom and his staff have been quick to help us find the best coverage at the very best rates available!

Stephanie Grelle

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Sam and the team are very responsive and are great solution providers for both personal and business needs. I highly recommend them for any insurance need.

Keith Purcell

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Great customer service and wonderful, helpful staff!

Mel Baxter

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The Dowd Insurance Agency helped set our business up with insurance. The process was simple and the rate was competitive. And best of all, they are professional and good people to work with. Highly recommended!

Brent Turnipseed

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Dowd team is the best. Always helpful, informative, and went out of their way to break down complicated policies into simple terms. They are beyond honest, and what always amazes me is how much work they put in just to help. Even if they're not the perfect solution, they'll let you know. Highly recommended.

Mario Feghali

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I hate shopping for insurance. It's easily one of the most annoying things about being an adult. Then I met these guys. They made the process extremely simple and were upfront about everything. Sam took the time to walk me through different plans in order to find the best fit for me. He always communicated quickly and effectively.

Brett Ponds

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Dowd Insurance is a fantastic agency and a true corporate citizen- always giving back to the community. They treat you like family, and their greatest concern is that you are completely satisfied. Can not say enough wonderful things about Dowd Insurance. We feel fortunate to be associated with them, and highly recommend their services!

Samia Joseph

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Professional, helpful, and continuously reliable - Dowd Insurance Agency is the way to go!

Katherine Crenshaw

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Great communication, great follow up, great people to work with! Highly recommend!

Erin Arnold

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I love working with Dowd Insurance! Sam and the team take such great care of me and my business. Whenever I need help, I know that they are just a phone call away! My husband and I have a family owned business in Austin too, so we know how much it means to work with people we know, like and TRUST. If you have a small business, you should definitely give them a shout! You will be thrilled with the level of knowledge and care that they provide their clients.

Courtney Emken

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Super quick, efficient, and kind! Thank you for being such a great company to work with.

Meredith Williams

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Do not waste your time shopping around! Sam and Sara have gone above and beyond to provide my company and myself with WAY more coverage for the same price that I had with a different company. They have gotten back to me on all my questions within minutes via email. It has been a seamless transition consolidating all of my insurance policies. I highly recommend the Dowd Insurance Agency. Thank you Sam and Sara!!!!

Advanced Air Conditioning and Heating

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We have worked closely with Sam on our Commercial Property insurance and General Liability insurance for our title insurance company. He is diligent, thorough, fast to respond and got us great rates. Really impressed with what they were able to do for us.

Douglas Plummer, Managing Director Midtown - Independence Title

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Great father and son team, happy to work, helpful and quick turn around! Sam is fantastic!

Nathan Pflaum

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I can't recommend Dowd Insurance enough, they have taken great care of me. I've worked with Sam multiple times for my Property Insurance needs and he is always my go-to referral for clients and friends.

Garrett Meeker Owner - Cityscape Property Group

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The team at Dowd Insurance has been great to work with. They have a commitment, not only to their clients, but to their community. We are proud to be a client and would highly recommend them as an insurance partner.

Carrie Stein

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I am sure like most people you have always just felt like your insurance provider was just another “needed” service, one you pay and could care less who or what facilitated it. This is not the case with Dowd Insurance. With this agency you don’t feel like a number on a spreadsheet, you feel more so apart of a family. I have never been treated so well and had such on demand and personal customer service in my life. They are my one stop shop from home, personal auto, to commercial and general liability for my construction business. Never again will I go back to any place other than here for any of my insurance needs. If you aren’t a customer yet, you should be!

Jason Lugo

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Needed to get a policy in rather short time. Filled out information on website and Sam responded quickly to my inquiry. He was able to help fill the need and meet the deadline. We were able to conduct the entire transaction over the web and through email. Very satisfied with the service I have received.

William Pearson

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I can't say enough great things about Dowd Insurance! I've been a customer of theirs for multiple years, and they continue to exceed expectations. They truly care about their customers, they are easy to do business with, & offer competitive pricing. What more could you ask for?!

Brian Hodges

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Sam and his team are extremely professional and responsive. I have business property coverage for my law firm with Dowd Insurance. I would recommend Dowd Insurance to any business owner who needs to assess their risks and insure they are protected. Highly recommended!

Liz Nielsen

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They really went out of their way to compare my insurance and were very courteous and professional.

Paul Buchheimer

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Dowd Insurance was helpful and courteous when we shopped our insurance. We would recommend them to anyone anyone looking for personalized insurance solutions.

Jake Warren

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Prompt service and a knowledgeable, friendly staff. Highly recommend Dowd Insurance!

Sarah Carr

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Sam and his team are both extremely professional and wonderful to work with! They are very informative and always there to answer questions, comments and/or concerns that I had- and let me say I was certainly not shy about bugging them. They always answered me promptly and with a smile. I would highly recommend Dowd Insurance to anyone and everyone!

Lexi Snowden Client Services Manager - Whitebox

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Great family-owned business in town of insurance professionals. Dowd insurance will provide you with experience, knowledge and great attitude and passion for what they do. Highly recommend!

Laura Ramos James

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These guys have insurance down pat!! They have been able to help my business with all it's business insurance needs and did fast and efficient. When I had questions they answered them accurately and quickly. When I need a certificate of insurance for a worksite, they respond immediately and I have never had to wait on them to start working! They are the best. I highly recommend them for ALL your insurance needs

Alex Bayne

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Best agent ever!

Joe Galbraith

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Great service. Personal, tapered solutions for your insurance needs. They always go above and beyond to communicate clearly and make sure clients are educated and satisfied. Happy to know them and do business w/ them!

Tausha Carlson

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Their employee, Sara displays honesty and integrity while delivering kind and empathetic service at all times. Thanks!

Suzy Ammon

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Dowd Insurance is a helpful, professional, and friendly insurance resource. I would recommend them highly to anyone looking for an objective look at their coverage. They go above and beyond for their customers.

Michael Worthington

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I know Sam and his team at Dowd Insurance to be professional, courteous and very involved in supporting the local community.

Adam Levy

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Sam and his team helped us secure professional liability for my real estate brokerage. I appreciated his communication as well as the prompt turnaround for our policy. I would recommend Dowd Insurance to any business or family looking for a local firm for their insurance solutions!

Seth Thompson

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This agency is fantastic! Sara found me a great, bundled package for a great price. She made it super easy and convenient!

Janice Cowen

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Sam Dowd is a miracle worker. I was in a crunch and needed a detailed and hard to get policy in order to close on my building. Sam and his team pulled it through in record time and at a fantastic price. Really looking forward to working with these guys in the future!

Tom Marshall

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We recently moved our insurance to Dowd Insurance and couldn't be happier. Great service and most importantly we saved some serious money on our annual premiums for the exact same coverage

Jeffrey Tamaru

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The folks at Dowd are simply the best. First of all they are kind and very easy to talk to. On top of that, they work hard to find the best rates. And even more: they are invested in the success of our business, which is truly lovely. I can't recommend them enough.

Lisabeth Sewell

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Dowd insurance is extremely easy to work with! Very competitive rates with a family atmosphere. I trust them 100%.

Todd McDougall

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Fantastic job finding good coverage for an unusual property! Service is fantastic, no corporate BS, just good people doing good business.

Chase Kincannon

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It’s been a personal privilege to know Sam, his father and working with them on a regular basis, they’re truly a family business. Dowd Insurance has been amazing to work with as we’ve scaled our business over the years. We have a fleet vehicles , employees working in hazardous situations daily, therefore risk management is a very high priority. Having access to Sam and his staff has been a priceless resource and I highly recommend Dowd for business risk management.

Daniel L

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Sam and the team at Dowd Insurance are wonderful, thoughtful and highly engaged community partners who care not just about their own business, but about the greater Austin community as well. Working with them is an absolute pleasure!

Wendi Gordon

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The Dowd Insurance Agency is an excellent service provider. Their culture is centered around building authentic relationships, community awareness, and outreach. Sam is very informative and always eager to educate and assist me with my insurance inquiries and needs.

Natasha Pierson-Todd

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Sam Dowd is extremely knowledgeable and never in a hurry to make a sale. He will patiently answer questions and look for the best solution for each situation. I completely trust his advice and highly recommend Dowd Insurance.

Joana Zarur

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Sam and Sara are exceptional. This is a top notch business. I do business with Dowd Insurance for the company I work for as well as my personal. They are knowledgeable and always quick to respond. They won't disappoint you, give them a try for sure!

Jayne Nixon

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Dowd Insurance has been a great asset for both our personal and business homeowners, auto, and general liability insurance needs. Sam, Tom and Sara have been extremely helpful and professional every time we call or e-mail and provide prompt responses. We have loved doing business with them and will continue to refer our friends and family to them for insurance needs.

Rebekka Martel

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Dowd insurance agency is a fantastic team of professionals always providing us with a great service. They are cordial, professional and responsive, understanding our needs. We work mainly with Sara and Tom for our commercial insurances, and I cannot say enough good things about them. We ask Sara so many questions and she is so patient in explaining us all the details, and so does Tom. Sara just recently went the extra mile for us showing how much she cares for clients and providing us a highly valuable service. Thanks Dowd Insurance Agency

Marco Invernizzi

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I cannot thank Sam Dowd enough for all his help!!! I was referred to Dowd Insurance from some colleagues after I decided to re-evaluate my business insurance coverage. I'm soooo glad they took their time with me and actually put together a plan. They got me a quote the next day with better coverage and for less money! I immediately referred my wonderful friend, Dionne to them. She had the same great experience with them for her new business. Thank y'all so much!!!!

Steven Hamvay

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The level of service that I have received from Dowd Insurance has been outstanding. As my business has grown, so have my insurance needs. Sam Dowd formulated an extremely reasonable policy that met the needs of my growing business. Understanding insurance policies can be quite a challenge for me and very complex. Sam was patient and responsive - always available to answer my questions. I really appreciate the fact that I can pick up the phone and make a quick call to Dowd Insurance for any questions about my policy or coverage. Dowd Insurance is a great resource and I'm extremely delighted to have this exceptional team as my commercial insurance provider.

Lindsay, HomeCraft Staging

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Dowd Insurance has been my insurance provider for several years and have always thought I had the best agency. I periodically check with other providers and Dowd Insurance has always equaled or topped competitors in their rates. I am a real estate agent and when I have a client needing an agent I refer them to Dowd Insurance.

Denny Dunlap

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I began working with Tom Dowd in 2006. I was very impressed early on because Tom took the time to really understand my business before recommending coverage that was tailored to our needs. I had no idea how little service our past provider was giving us. We do a complete review each year, and as my business evolves I trust Dowd Insurance to ensure we have the coverages my business needs to manage our risks appropriately. I feel like Dowd Insurance is part of the family. The team at Dowd Insurance are always responsive and professional. I am happy to say Integra is a life long customer.

Ron Skaggs, CEO, Integra Technologies

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I love working with Dowd Insurance! Sam and the team take such great care of me and my business. Whenever I need help, I know that they are just a phone call away! My husband and I have a family owned business in Austin too, so we know how much it means to work with people we know, like and TRUST. If you have a small business, you should definitely give them a shout! You will be thrilled with the level of knowledge and care that they provide their clients.

Courtney Emken

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As the owner of COMPLETE weddings + events, a special event entertainment provider at over 650 events annually in Central Texas, I was interested in building a relationship with a seasoned professional for our business insurance needs. Dowd Insurance has become an valued partner as our business continues to grow and transform. As a professional in the service industry, we have high expectations for excellent customer service. We are thankful for their quick response and knowledge at every step. As a full service Insurance agency, I transferred our personal insurance coverage to Dowd as well. We look forward to a long relationship and rest well knowing we have a great team at Dowd to support us along the way!

COMPLETE weddings & events Austin

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Sam has helped me out but he has also helped out several of my clients too. Really great communication and clever solutions.

Lynch Service Company

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Had a great experience with Dowd Insurance. The high quality customer service was unlike any I've encountered while looking for insurance previously. I appreciated their responsiveness and help with all of my questions. I will definitely be going back for any other insurance needs I have.

Gabriel Sepulveda

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Customer Ratings & Reviews for Dowd Insurance Agency

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